Privacy Policy

Privacy Policy for Somtico Fashion Hub

At Somtico Fashion Hub, we value the privacy of all our users—vendors and customers alike—and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your privacy.

1. Information We Collect

We collect various types of information to provide you with a seamless experience, including:

• Personal Information: When you sign up as a vendor or customer, we collect personal details such as your name, email address, mailing address, phone number, and payment information.
• Vendor Information: Vendors may provide additional business-related details, including store name, product listings, and bank account information for payment processing.
• Transactional Information: We collect details related to orders placed, payments made, and shipping addresses for both vendors and customers.
• Usage Information: Information about how you navigate and interact with our website, such as pages viewed, device used, and IP address, is collected via cookies and similar technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

• To facilitate account creation, transactions, and order processing for both vendors and customers.
• To manage subscriptions, payments, and commission structures for vendors.
• To communicate with users about updates, changes, and promotional offers.
• To improve our platform and provide a better user experience for everyone.
• To resolve any disputes, provide support, and enhance security.

3. Sharing of Information

We do not share your personal information with third parties except in the following cases:

• Service Providers: We may share information with shipping providers (e.g., Canada Post) and payment processors (e.g., Stripe) to fulfill orders and process transactions.
• Legal Compliance: If required by law or necessary for the protection of rights, we may share information with law enforcement or other governmental agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We use industry-standard security measures to protect your data, including encryption and secure server technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Somtico Fashion Hub uses cookies to enhance your experience, collect usage statistics, and ensure the smooth functionality of the platform. You can manage your cookie preferences via your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your personal data, subject to legal and contractual obligations.

7. User Data Deletion Instructions

If you wish to delete your personal data from our systems, you can follow these steps:

1. Request Submission: Send an email to co*******@so*****.com with the subject line “Data Deletion Request.” In your email, please include your full name, the email address associated with your account, and any additional details to help us identify your account.
2. Verification Process: For your protection, we may need to verify your identity before processing your request. This may involve asking for additional information.
3. Processing Your Request: Once your identity is verified, we will process your request within [insert a specified timeframe, e.g., 30 days] and confirm when your data has been deleted. Please note that some information may be retained as required by law or for legitimate business purposes.
4. Data Retention: Certain data may be retained even after your request for deletion, such as transaction records, for accounting or compliance reasons.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we recommend reviewing their privacy policies.

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy as our practices change. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: Click Me
Phone: Click Me